Frequently Asked Questions

Find answers to common questions about Stanalyst. Can’t find what you’re looking for? Contact us.

Getting Started

Getting started is simple. Sign up for our Trial to explore the platform, then upgrade to Analyst, Analyst Plus, or Stanalyst Gold for more features and real-time data. Our onboarding process guides you through connecting your brokerage accounts and setting up your first AI analyst.

No prior trading experience is required! Stanalyst is designed for traders of all levels. Our AI analysts provide clear, actionable insights with explanations of trading concepts. We also offer educational resources and tutorials to help beginners understand market analysis and trading strategies.

Absolutely. We offer a three-day free trial giving you full access to premium features, including real-time data and advanced AI analysis.

Features & Functionality

Our AI models achieve an average accuracy rate of 96% for directional predictions and 89% for specific price targets. We use an ensemble of advanced models, custom financial models, and proprietary algorithms trained on decades of market data. However, all investments carry risk and past performance doesn't guarantee future results.

Through our SnapTrade integration, we support over 20 major brokerages including Charles Schwab, Fidelity, E*TRADE, TD Ameritrade, Interactive Brokers, Robinhood, and many others. You can connect multiple accounts for a unified portfolio view across all your investments.

Yes! You can create multiple AI analysts with different focuses - growth stocks, value investing, dividend strategies, options trading, etc. Each analyst learns from your preferences, risk tolerance, and investment goals to provide personalized recommendations tailored to your specific strategy.

Our similarity engine analyzes multiple factors including financial metrics (P/E, revenue growth, margins), technical patterns, sector correlations, and market behavior. You can customize the similarity criteria to find stocks that match your specific requirements, helping you discover hidden opportunities and diversify your portfolio effectively.

Data & Security

Data freshness depends on your plan: Analyst users get previous-day data, Analyst+ members receive 15-20 minute delayed data, and Stanalyst Gold subscribers get real-time streaming data. All market data is powered by institutional-grade providers.

Security is our top priority. We use bank-level encryption (AES-256), secure API connections, and we never store your brokerage login credentials. All data transmission is encrypted. We are working towards SOC 2 Type II compliance. We also never sell your data. We work with SnapTrade, a trusted financial data aggregator used by major financial institutions.

No, we never see or store your brokerage passwords. Our integration works through SnapTrade's secure OAuth system, which allows read-only access to your account data without sharing your login credentials. You can revoke access at any time through your brokerage's security settings.

Pricing & Plans

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle. You'll always have access to your current plan's features until the billing period ends.

No contracts required! All our plans are month-to-month or annual (with savings). You can cancel anytime with no cancellation fees. Annual subscribers who cancel early receive a prorated refund for unused months.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Annual subscribers can also pay via bank transfer or wire transfer for enterprise accounts. All payments are processed securely through Stripe.

Support & Training

Support level depends on your plan: Analyst users get standard email support, Analyst+ members receive priority email support, and Stanalyst Gold subscribers get 24/7 phone and email support. We also provide comprehensive documentation, video tutorials, and a community forum.

Yes! We provide onboarding sessions for new users, weekly webinars covering advanced features, and a comprehensive knowledge base. Stanalyst Gold subscribers also get access to one-on-one training sessions with our trading experts.

Absolutely! Our support team can help you configure AI analysts based on your trading goals and risk tolerance. We also provide templates for common strategies like growth investing, value trading, and dividend income to get you started quickly.